Finding Your Receipts and Order History

2 min to read

Finding Your Receipts and Order History

Every purchase you make is listed on your account page on our website, with a receipt you can open or save.

Where to look

1

Sign in to your account on our website

2

Open your order history

3

Each order shows the date, what it was for and the amount

If your order is not there

The likely reason is that you are signed in with a different email from the one you checked out with. Check the address your receipt email arrived at, and sign in with that.

If you never got a receipt email

Check spam first. If it is genuinely missing, send us a message from the support bubble at the bottom right with the date and amount and we will send it again.

What a receipt shows

The product, the amount, the date and the payment method. Your full card number is never shown, and never reaches our servers in the first place. Payments are handled by encrypted payment providers.

Do you need an invoice for a company

If you need a proper invoice with company details on it, ask. Send us a message from the support bubble at the bottom right with what needs to be on it.

Checking what you actually own

Your account page also shows which licences are active. This is the quickest way to settle whether you bought RIP Tweaks, RIP Reticle, or both, which is worth checking before assuming something has gone wrong.

Related: Charged twice, Paid but still showing free.